Apple is getting this wrong

(openai.com)

102 points | by meetpateltech 1 hour ago

35 comments

  • int_x 1 hour ago
    To me, this looks like OpenAI is terrified and tries to come out ahead of the public opinion to control the narrative. Such a shit company.

    They built their whole business model on stolen data and act surprised when another company has zero trust in them.

    Based on their track record this lawsuit is not unexpected at all.

    • gr_norm 1 hour ago
      Yeah, based on their track record (I mean, even their name is a bad joke at this point) I'm not inclined to give them the benefit of the doubt. Turns out there's downsides to conducting yourself with little integrity.
      • sandeepkd 38 minutes ago
        > Apple now tries to shift the blame to “residual access”, but they also don’t disclose that this is a common issue with Apple which is caused by them failing to properly manage system access when people leave.

        I have been fixated on this topic for some time. Most people behave in a regulated and lawful manner to be on safer side. They do not trespass into some ones home just cause the owner happened to leave the door open.

        Companies are using LLMs to hack into other organizations and giving it a spin about agent escaping the sand box. I am surprised how the impacted organizations are not filing lawsuits for damages unless they themselves have something to hide, (probably their reputation). Interestingly from what I remember there is a law that binds the public companies to reveal any intrusion, unless I am missing the names of impacted companies by LLM agent great escape has not been revealed fully.

        • jtfrench 10 minutes ago
          Hugging Face straight up asked for $100M in compute or something from OpenAI in response to the hack, if I remember correctly.
    • Utilera 30 minutes ago
      Two things can be true: OpenAI can be an aggressive company with serious credibility problems, and Apple can still have handled this case carelessly
      • beaned 16 minutes ago
        Such reason deprives people of the passion to take sides and argue emotionally.
    • truncate 16 minutes ago
      >> Based on their track record this lawsuit is not unexpected at all.

      Their track record, and the narcissistic tone where they talk so confidently about how they are morally superior companies than others, and all they care about is public good.

    • pizzaballs 10 minutes ago
      [dead]
  • asimpletune 4 minutes ago
    What really matters is the claim that Apple never raised those issues in the lawsuit with them. OpenAI claims the emails prove this, but to me all the emails prove is Apple sent an email that said “please see the attached letters”. We don’t know what is in the attachments but I imagine those were the relevant issues they raised.

    Moreover OpenAI says, “[Apple] now admits that Apple employees reached out to him and asked for his help to locate this information”, but the transcript they cite seems to me to show the opposite? It’s Chang Liu asking for someone to help him copy data. The part where Apple employees reach out is later and it’s not for copying data to a hard drive… it’s basically “who should I talk to about this project?” Which makes sense because when he was contacted it was after he left (so he wouldn’t have access to data)

    Can someone please tell me what am I missing? None of this makes sense with what they’re saying. The fact that the lawyer emailed the wrong person is moot if they caught it and resolved it days later.

  • efnx 56 minutes ago
    Is it normal for a company this big to make a public blog post like this with almost no introduction to what they’re on about?

    I would expect them to start out with something like Apple is suing us for yada yada yada, but instead it reads like the diary of a hurt teenager.

    • chneu 33 minutes ago
      This reads like a mypillow CEO type post.

      Its insane this is coming from a company with as much scope as openai. Scope may not be the right word.

      • jeron 4 minutes ago
        they assume if someone wants context, they'll just ask chatGPT for it
    • gr_norm 54 minutes ago
      > it reads like the diary of a hurt teenager.

      Yep, down to the pages of iMessage screenshots

    • breppp 1 minute ago
      I see it as the Anti-AI aesthetic. When you write using this style it is obvious this isn't LLM generated and you signal this is well thought out.

      If you noticed Sam Altman's latest posts he moved to all lower case, including "I", which I see as due to the same reason

    • kubb 30 minutes ago
      They spend a lot of the investors’ money on that. All the videos they put out are extremely high quality.

      They literally have communication experts sitting there, breaking their heads over how to influence the public opinion in the company’s favor.

      I guess they learned it from Elon: if people like you, they’ll just hold your stock forever, even if you don’t make much money.

      • codemog 22 minutes ago
        Full self driving teslas on the moon any day now. AI data centers in space! We’re all going to be rich! What a whacked out timeline where this is the richest man.
      • onion2k 20 minutes ago
        Every company does that. It's literally a whole industry: Public Relations
      • lostlogin 7 minutes ago
        > I guess they learned it from Elon: if people like you, they’ll just hold your stock forever, even if you don’t make much money.

        Is that the Elon lesson? I see him behave terribly and suffer little consequence. Much like his political buddies.

  • gr_norm 1 hour ago
    Setting aside the presented evidence, it feels weird for somewhat emotionally charged complaining like this to go on an official company blog. Companies are generally pretty tight-lipped about active litigation outside court documents, right? This just seems a bit amateurish, down to the title. Is public opinion about this case so important to them?
    • NewsaHackO 38 minutes ago
      Yea that’s what strikes me as weird too. I had to look up at the web site bar to really confirm this was OpenAI and not some employee blog site. Particularly, the whole Asian last name bit was so shoehorned in to imply Apple is racist I guess? Not something I have seen in a statement from a company like OpenAI. Just weird energy. Also, that text exchange made Apple look like a fun place to work.
    • supriyo-biswas 9 minutes ago
      I mean we've had Matt Mullenweg from Wordpress make various below-the-belt comments about their competitors and other companies, something tells me that they're not the only CEO who acts in such a childish manner.

      I'm sure saner heads like their legal people would prevail at some point, but until then...

    • usrbinbash 21 minutes ago
      Is public opinion important to an industry whos future depends on datacenters being built for hundreds of billions of dollars, while the people all around them, whos utilities get more and more expensive in no small part because of datacenter buildouts, experience a constant cost of living crisis...

      ...yeah, that's a tough one...

    • jiggawatts 57 minutes ago
      They might be head hunting other Apple staff and wish to control the narrative to avoid scaring them off.
    • altmanaltman 40 minutes ago
      Yeah this is the cloest a corporate company can get to drunk texting their ex at 3 am and reiterating how it wasn't their fault. But I mean its OpenAI, it loves drama
      • chneu 31 minutes ago
        Haha omg what if someone at openai prompted a model to write this and the model could only come up with this unhinged version. It reads like a 3am manic text fest cuz that's what the model figures it should be.
  • dbgrman 52 minutes ago
    Not buying it. In the end, OpenAI will throw these people under the bus and settle out.

    I'm not Apple's biggest fan either (I got super upset when they conveniently wiped out all information about the person comiting suicide in one of their conference rooms and TMZ caught the police line and the sherif said "there is a gun, next to a dead person, we can't say much at the moment" and that was it). But it is unlikely that Apple would depriortize its brand on a fake story.

    • Barbing 39 minutes ago
      Can you clarify the information deletion/wipeout?

      RIP https://apple.fandom.com/wiki/Ed_Mackowiak - Apple’s statement is linked there (and the bit about the woman in the Wiki might be outdated per TMZ correction https://www.tmz.com/2016/04/27/apple-campus-body-found-cuper... )

    • onion2k 15 minutes ago
      Not buying it. In the end, OpenAI will throw these people under the bus and settle out.

      I think you're right, but let's not forget that Apple's goal isn't to protect themselves or to get a fat payout here. Their goal is to make their current employees less likely to leave for an offer at a company like OpenAI. This suit is telling everyone Apple employs "Hey, if you leave and we can find anything that looks a bit dubious, we're happy to screw you over."

      Apple aren't a loving and caring company that nurtures people. They're as ruthless as the next trillion-dollar unicorn.

    • zombot 39 minutes ago
      > the person commiting suicide in one of their conference rooms

      https://www.buzzfeednews.com/article/tasneemnashrulla/apple-...

  • prmoustache 1 hour ago
    When I look at the imessage conversation, one thing strikes me: that guy looks to be using the same icloud account he used when working for Apple with OpenAI. Is he using his own personal account? Why do both Apple and OpenAI allow that in the first place, this look so amateur. I would have assumed each company would have opened a different account for him and locked him when leaving.

    Is it standard practice at both Apple and OpenAI for employees to use their personal icloud account for work?

    • dannyw 58 minutes ago
      Apparently Apple encourages their employees to use their personal iCloud accounts for company information, because their own OS doesn't support one iPhone, multiple iCloud identities.

      Source: https://appleinsider.com/articles/26/08/03/confidential-appl...

      So yeah.

      • citrin_ru 12 minutes ago
        Apple can give employees an iphone which will have an iCloud account in apples’s corp domain and can be used only for work. Many other companies do this.
      • -0_0- 37 minutes ago
        Always found it odd that Apple don't let you have a second separate business profile to switch your phone to for work - especially when you don't necessarily want to be bringing browser history/personal apps into your workplace or wifi. Having your iphone locked to your personal account also hobbles their continuity features if you work on a business computer with its own work account (as most businesses do).

        Facebook is equally bad on this front - requiring you to use your personal account to administrate business pages (don't even get me started on how they forced large businesses to use a custom 2FA method they then phased out - locking people out of their personal accounts forever).

      • EagnaIonat 36 minutes ago
        Most companies give you a company phone with a company iCloud account.
      • zombot 48 minutes ago
        So iOS is essentially unprofessional. A toy for those who have either no job or no private life. How does Android score in that respect?
        • happymellon 33 minutes ago
          You can have multiple users on a single device.

          https://source.android.com/docs/devices/admin/multi-user

          Either with a single local account that accesses multiple Google accounts, or multiple local accounts. Though this is device specific, it may be disabled by your manufacturer/provider.

          As mentioned elsewhere though, an enrolled phone is an enrolled phone so corporate wiping will wipe the entire phone and not just the profile.

        • stndef 40 minutes ago
          It's been a while, but at a previous job (maybe 8 years ago) I was responsible for managing mobile devices and using Blackberry's MDM suite, you could have segregation of personal and private data, where you couldn't move data from one "container" to the other, including clipboard data.

          I'm out of the loop now, though.

          Android did have better support at the time, but if I remember correctly, devices that had a work managed profile on them could still be completely wiped, including the personal/private container.

          A bit of a pain, but I've always preferred (where possible) to have separate work and personal devices.

          • frollogaston 38 minutes ago
            Yeah, I had an Android phone at work with separate personal/work profiles, but using the phone to begin with required one main account that had to be my personal. Might've been possible to remove after, but I was afraid to mess with it.

            Wouldn't want one phone to be both personal and work though. They owned it, idk if I could've put my own sim in without unforeseen issues, it could've been wiped like you said, and it ofc got wiped when I quit.

        • frollogaston 44 minutes ago
          Well, aint no way I'm working with a realtor over green bubbles, and they probably have two phones.
    • jzl 1 hour ago
      I've heard multiple times directly from Apple employees that there is no way to login to iCloud on your work machine using a company-controlled account. Many people create new Apple ID's which they only use while working there, but others just use their personal iCloud accounts. You are, of course, not supposed to store company data in iCloud. But thanks to Apple's own efforts, it's difficult to use a Mac without being logged into iCloud (for example if you want to use the App store), and some data can easily spill into the iCloud account.

      If accurate, it is of course patently absurd that Apple has left this an unsolved problem.

      • putlake 43 minutes ago
        I have used a Macbook at work for 5 years without signing into any iCloud account ever.
      • prmoustache 59 minutes ago
        Yes this seems incoherent and incompatible for a company that supposedly care about their trade secrets.
    • aenis 30 minutes ago
      This is what gets people subpoena'd and their entirely private messages scrutinised. Happened to a lot of people, including a friend of mine who's affair became a matter of public record after his company was investigated for anti-trust issues. Super unprofessional and legally dangerous.

      I keep two phones, one for work, another for private life, and also two laptops for the same reason. The support for multi-identity is very inconvenient on apple[1], and very poor with whatsapp, signal and, really, most apps except for Google's. Shame, really, considering how well funded Apple and Meta are, and how little effort would be needed to implement the 80% of what people need: the ability to chat using different identities, without touching the rest of the OS wiring.

      [1] on macos, its possible to create users with multiple apple id associations, but not on iphone

    • swiftcoder 54 minutes ago
      > Is it standard practice at both Apple and OpenAI for employees to use their personal icloud account for work?

      This doesn't seem out of line with common practices at other big tech firms. If you go work at Meta, your personal Facebook/Instagram/Whatsapp/Oculus accounts become intrinsically linked to your work login identity (though a few employees created a secondary account on of all those to prevent this).

      Although there are better controls than there used to be, it's not all that uncommon for sensitive work data to leak through this linkage into the public products...

      • Barbing 7 minutes ago
        Did employees get official approval to create secondary accounts?

        -

        Someone went on Reddit to ask if they really had to use their personal Facebook account to manage the company page as they said their boss pushed back against the idea, saying, “Do you think when Disney manages their Facebook page that Disney marketing execs have to use their personal Facebook accounts?”

        And it seemed like the answer may well have been yes. There must be some value to Zuckerberg in tying it all together.

    • klausa 1 hour ago
      >Is it standard practice at both Apple and OpenAI for employees to use their personal icloud account for work?

      Yes.

    • plodman 1 hour ago
    • frollogaston 46 minutes ago
      Google allowed iMessage until a few years ago, when they banned all non-work messaging apps for exfiltration reasons. But you can still sign into a personal iCloud, which iirc you need to do for certain Mac App Store apps that are corp-approved.
    • h05sz487b 49 minutes ago
      On the phone with some App Store support person I was told they don't like people having multiple Apple IDs. That's why I use my personal one for work as well.
    • wodenokoto 1 hour ago
      I have never worked at a place where they gave us corporate Apple accounts.

      We’ve always been asked to use our personal Apple account to install apps used for work.

      • pjmlp 1 hour ago
        Whereas I never worked in places where IT would not see that as a security violation.
        • simondotau 37 minutes ago
          Correct, because other companies are not in a position to certify the security of iCloud meeting their own standards. It shouldn’t surprise anyone that Apple trusts Apple more than other people trust Apple.
        • prmoustache 1 hour ago
          Same here
      • happymellon 29 minutes ago
        Which is the point I've created a work Apple id unless they specifically set it up to prevent it.

        Which has happened. Bonkers configuration.

  • eurleif 49 minutes ago
    >They now admit that their outside lawyers emailed the wrong person after confusing two Asian last names—only after we brought this to their attention.

    I find it bizarre that they felt the need to specify "Asian". What does that have to do with anything?

    • pastel8739 41 minutes ago
      They are definitely trying to get you to think that Apple (the company perhaps single-handedly responsible for developing Chinese manufacturing) is racist
  • dannyw 1 hour ago
    Yay for more cherry-picked information.

    A substantial amount of evidence in Apple's complaint isn't addressed, but what's shown here throws a decent amount of shade and doubt.

    I have my popcorn ready for discovery. I hope it gets to that point, and I hope it proceeds to trial...

    • random__duck 48 minutes ago
      Spot on, while reading this post I couldn't help be wonder "but what about the prototypes"?
  • brap 28 minutes ago
    Many years ago, back when I was a junior, I wrote something like this to my manager, complaining about another employee who has wronged me. I eventually decided not to send it because it just seemed so unprofessional.

    Wild that a company this big would post this on their official, public blog.

    • bergen 25 minutes ago
      Yep, that's exactly what i thought at first look. This looks like one of those "letting-steam-off" mails you bin after thinking it through after cooling off.
  • Taikhoom2010 55 minutes ago
    Odd, regardless, OpenAI is spreading itself too thin, trying to fight wars on the enterprise, consumer, and hardware fronts, and will likely end up losing them all.

    Models are a lost cause anyway - https://open.substack.com/pub/taikhooms/p/why-openrouter-can...

  • cube00 1 hour ago
    I can't see a judge looking kindly on this being published prior to trial.

    It's in court already, fight it there. Even if you win public opinion with your point of view you can still lose in court.

    • gene91 1 hour ago
      Does US law prevent (or frown upon) defendant from publicly publishing evidence, even when the plaintiff publicly published the accusation and their evidence first? If so, how is the defendant supposed to protect their public reputation when a lawsuit is ongoing for years? Or maybe I’m missing your point on what wouldn’t be looked upon kindly?
      • cube00 1 hour ago
        Two wrongs don't make a right, even if the plaintiff is playing dirty it doesn't give you the right to join in.

        Assuming the exhibits aren't sealed they're publicly available as soon as they're entered by the court during trial.

        If they're sealed there's probably a good reason they shouldn't be published until the trial is over (or ever in some cases)

  • kennywinker 1 hour ago
    This feels like a trumpian tantrum from someone at openai. If they’re innocent, just win the lawsuit. Is this quibbling over details supposed to win the public over? Because afaik the public doesn’t know or care about this, and publicizing it just makes it worse.
  • bulder 1 hour ago
    Corporate posting in the weeks immediately surrounding a legal case or ruling impacting tech companies is definitely my favorite brand of written text. Despite not paying full attention to EU legislation, I get reliably notified by Google about every tiny bit of antitrust from them posting a "Google brings millions into the EU's [field they are getting hit with antitrust in] ecosystem" vagueblog about it.
    • simondotau 6 minutes ago
      OpenAI knows that the court of public opinion is more dangerous than a fine from a real court.
  • stingraycharles 12 minutes ago
    What is this kind of unprofessional blog-style rant doing on OpenAI’s website? Shouldn’t this be settled between the two companies themselves rather than trying to play the court of public opinion?

    Besides, I have absolutely no idea what this is about or whether I should care.

  • EagnaIonat 38 minutes ago
    Any self respecting lawyer would normally tell you to stfu and not post stuff like this. Judges don't like trial by press.

    I think they are hoping what they did with Elon will work with Apple.

  • jbverschoor 57 minutes ago
    One thing is probably true: airdrop failed
  • mcintyre1994 26 minutes ago
    I don’t really understand this, Apple obviously wants to force discovery and publishing stuff seems like it’d just widen the net there.
  • gobip 15 minutes ago
    It feels weird doesn't it? It's because it is. Don't buy the story, we'll see what the court says.
  • anon373839 16 minutes ago
    > Apple also accuses Tang Tan of trying to get and use their trade secrets. However, Tang has always been clear with the team that we do not want, and must not use, any confidential information from other companies.

    > Apple’s request for a preliminary injunction is both based on false information and completely unnecessary because we do not have, nor want, any of their trade secrets.

    Well, I guess that settles it, then! Case closed.

    Seriously, what is point of this?

  • cung 27 minutes ago
    Why do American corporate PR statements read like a teen drama novel nowadays?
  • mthoms 4 minutes ago
    [delayed]
  • rpunkfu 22 minutes ago
    Absolute cinema. OpenAI writing “100 reasons why it’s not my fault” post.
  • dotmariusz 18 minutes ago
    a very strong piece of evidence that apple is absolutely right, oai trying to do damage control already.
  • sidcool 48 minutes ago
    Small digression. Silicon Valley never ceases to deliver top quality entertainment. We desperately need Season 2 of Silicon Valley series.

    On a serious notes, this seems like a desperate attempt to sway public opinion, but hey, Apple is no saint either. This will be a fun season.

  • Barbing 51 minutes ago

      “They now admit that their outside lawyers emailed the wrong person after confusing two Asian last names—only after we brought this to their attention.”
    
    Stunned they’re playing the racism card.
  • mohamedkoubaa 1 hour ago
    I wonder if they are throwing a public tantrum because GPT said that the were absolutely in the right and that it had the smoking gun to prove it
  • pmkary 49 minutes ago
    How shitty you must be as a company to go out and write this. Kindergarteners have better public policy. I have not seen any gathering of people (other than Trump's whole whatever that circus is called) this openly and easily tell lies. Gathering non profit funds then becoming for profit, Being built to do open source development and not shipping one result, going to the congress and saying "I'm not making any profit of this company" and rigging the world's economy... Now this shit "hey I was the nice person! I said nice things to Apple, look these are facts"

    Keep your garbage for the court.

  • cloudie78 26 minutes ago
    Scam Altman at it again.

    PR is not a moat buddy.

  • jdw64 12 minutes ago
    Reading through this, Apple seems even more interesting. It's strange that they relied on the iCloud access of a former employee (Chang Liu), which seems like a flaw in Apple's system. And it's also odd that Apple's legal team confused an Asian surname and sent the email to the wrong person.

    So from the public's perspective, this only makes it look like Apple is lying.

    By choosing to present direct evidence to the public rather than fighting in court, OpenAI seems to be framing Apple as a legacy company. In most cases like this, information is selectively released to favor the party releasing it. Based on what we've seen, this looks like an attempt to reframe their own wrongdoing as OpenAI's technology theft.

    This is fascinating.

    Looking at the overall picture, which side do you think has the advantage?

    From what I can see, it looks like O Personally, I think whether Apple's technology was copied or not, the real issue is that OpenAI's internal AI architecture and training data have been exposed to the outside.

    Both sides will take a hit regardless of who wins, but they'll probably throw money at the media to make sure it doesn't blow up too much.

    Apple has always marketed itself as 'privacy, security, and perfection,' but this shows just how sloppy they really are—though the public will never know. OpenAI will probably be the same. Looking at cases like this, it seems like how a company manages the media is what really matters.penAI is the one at a disadvantage, which is probably why they released this evidence to the public

  • iammjm 21 minutes ago
    Can’t trust anything OpenAI says anymore. Seems like they’ve been acting in bad faith for far too long. Feels like a company run by ruthless lying sociopaths. And I used to be a fan and a customer. Not anymore.
  • gxs 26 minutes ago
    > after confusing two Asian last names

    What a fucking a joke - throw some cheap shots in there trying to stir things up by pointing out they were Asian

    Everything I read about OpenAI makes me dislike them more and more - really can’t stand that company’s culture - I have “friends” who work there and it makes complete sense

  • picafrost 59 minutes ago
    > we do not have, nor want, any of their trade secrets. We’re much more interested in building innovative products and technologies that push the frontier.

    The veiled implication here is hilariously petty. This entire document is hilariously petty. And apparently, ignorant of the news cycle.

    This does not build more trust in OpenAI. If it's-totally-a-misunderstanding and Apple-should-have-communicated-better is the best they can offer, well, good luck in court.

    • NorthSouthNorth 9 minutes ago
      > we do not have, nor want, any of their trade secrets.

      Is also rather funny when hiring HUNDREDS of their engineers.

    • jaccola 25 minutes ago
      Also a completely meaningless statement. Essentially “You didn’t need to file because your lawsuit is wrong” er… yea of course you’d say that or there wouldn’t need to be a lawsuit.
  • pertymcpert 53 minutes ago
    I like how this addresses very little of Apple's core complaints. OpenAI are totally fucked.
    • pmkary 42 minutes ago
      I'm looking forward to see that with popcorns and great pleasure.
  • MagicMoonlight 1 hour ago
    [dead]
  • Terratrader 44 minutes ago
    Apple is getting everything wrong these days. I am so disappointed after buying a Mac mini M4 last year how everything is sandboxed and behind insane numbers of security layers. I will be moving to Linux as soon as my wallet allows it.
    • jorisw 28 minutes ago
      The F does this have to do with anything?