More benchmarks comparing effectiveness of various AI SREs is welcome and overdue: especially vendor-vs-vendor comparisons. One area that I think is going to be really interesting and important is the best way to emulate complex IT environments for evals.
Cool, as I see your product react proactively rather than Claude being reactive so that with your tools automated investigations happens without me asking explicitly the problem and root cause as I understand? Do you guys also have mitigations?
Yes depending on which connector you chose to connect. There could be a new PR on GitHub, a rollback in CircleCI or a feature flag switch on LaunchDarkly. All waits for a human to chime in by default.
These are all becoming tablestakes, imo for any AI SRE. The real moat is to build the data layer in an efficient manner so that the investigation (and mitigation) is fast and cost-efficient. The models are making it easier for any company at the same time.
Running the test takes around 5-6 hours per vendor depending on how much wrestle it requires (not every system is ideal for ai agents - including ourselves) but the actual work was to come up with the real world scenarios and what would be the expected RCA and remediation for this. Our own SRE team worked for 1.5 weeks for that.
Some related work I recommend checking out: - https://arxiv.org/abs/2609.33023 (new last week!) - https://github.com/SREGym/SREGym - https://github.com/hyperdxio/hyperdx/tree/main/packages/hdx-... (Clickstack's version) - https://github.com/grafana/o11y-bench (Grafana's version)
These are all becoming tablestakes, imo for any AI SRE. The real moat is to build the data layer in an efficient manner so that the investigation (and mitigation) is fast and cost-efficient. The models are making it easier for any company at the same time.
Or if there are some features of an AI SRE tool that make it better than Claude + some MCPs, should those be captured in this same benchmark?