A false smoke alarm almost drowned Jane Street's only NYC datacenter

(michael.bacarella.com)

124 points | by mbac32768 1 hour ago

16 comments

  • reticulates 46 minutes ago
    The article reminds me of when Hurricane Sandy took out a bunch of New York DCs with 3+ feet of water and people were carrying diesel up stairs to keep generators running.

    “The superhuman folks at the data center are hauling 55 gallon drums of diesel fuel up 17 flights of stairs. Assuming they're able to sustain a rate of transfer that exceeds the rate of consumption, the data center should run until electricity is restored. The latest estimate from Con Edison for lower Manhattan is 4 days. (The New York Stock Exchange will be open tomorrow, also running on generator power.)”

    https://news.ycombinator.com/item?id=4720388 (https://web.archive.org/web/20121101194314/http://status.fog...)

    https://arstechnica.com/information-technology/2012/11/how-o...

    • absurddoctor 4 minutes ago
      I was working at a data center in the financial district during Sandy. That was quite the experience. For whatever reason, our building was one of the last to have power turned back on. We never had to move diesel by hand fortunately. We did have a fun moment early on where one of our generators needed to have most of its load reduced for a few minutes. There were a pair of external fuel filters that needed to be changed fairly frequently. They were meant to be redundant so you could change one at a time. By the time we were able to get a tech on site, they were so dirty that when we started switching to just one the generator came very close to stalling out. After some conversation we thought it was thought that if we could drop the load enough we should be able to get away with just one dirty filter for a short period of time. The only chance we had at that was to shut down all of our cooling units. The generator was on the roof, and I was coordinating the timing over radio. You could dedinitely hear the generator wasn’t happy, but it worked. As soon as the second filter was replaced I let everyone know it was time to turn all of the cooling units back on. No one responded, and after a pause I realized that meant that probably no one had heard me and things were getting hot fast. I sprinted back inside. On the way my radio dropped, so once inside I sprinted to all of the units to tell people to turn them back on. For some reason I didn’t think about grabbing someone else’s radio. That may have been a lucky mistake though, as I’m not sure what all of those compressors turning at at the same time would have done.

      I had made sure to observe the filter replacement process in case we needed to do it again ourselves. We did, and the next time someone recorded me doing it so everyone could learn and we handled most I’d the rest of the swaps from then on.

      There were a lot of memorable experiences that week or so.

    • mbac32768 7 minutes ago
      My colleague Brett has a Hurricane Sandy story about Jane Street as well

      https://x.com/BrettHarrison/status/2117636364304892206

      • skorgu 0 minutes ago
        Sandy was wild. you couldn't get computers for love or money, everything was jammed up. we ended up with whatever hardware configs had been returned and sitting in a dell warehouse just to have enough machines so for a long time after you'd have a rack of the standard build and then a random machine with a fibre channel card.

        shocking how much engineering you can get done when the normal process becomes impossible and waiting isn't an option.

    • asdff 10 minutes ago
      Why the hell did they park the generators on the 17th floor where people have to hand carry diesel fuel is the real question.
      • lostlogin 0 minutes ago
        Ground floor risks flood damage presumably? But this doesn’t explain why the 17th was chosen.
      • IncreasePosts 7 minutes ago
        You put them up there so you get a voltage boost from the gravity pushing the electricity down. Put the generators on the ground floor, and by the time the electricity reached the top, there would be a voltage drop.
        • vamos_davai 3 minutes ago
          Factoring in gravity isn't good physics or engineering. Gravity's effect is negligible in a generator placement in a skyscraper
    • skinfaxi 43 minutes ago
      Diesel is ~7lbs/gallon. That is truly superhuman damn.
    • toast0 4 minutes ago
      The ars technica article says:

      > “They had their brigade of people carrying five-gallon buckets up 18 flights of stairs or whatever it was to get to their auxiliary generator. Quite a task by those guys,” Orchard said.

      5 gallons of fuel at a time (hopefully not in a literal bucket) is a lot easier than managing a big drum on stairs. Unless you have a powered stair dolly, but powering your stair dolly up 17 flights of stairs seems like a challenge too.

    • HighGoldstein 39 minutes ago
      I wonder how well these "superhuman folks" were paid
      • bpodgursky 4 minutes ago
        It's Jane Street... they probably gave them a backpack of gold bullion for their trouble.
      • timacles 36 minutes ago
        It was a bunch of quants so very well
        • bigbinary 26 minutes ago
          I’d haul 55 gallon drums of diesel for measly 1.5m a year
          • Forgeties79 19 minutes ago
            You’ll need that money for the back surgery
    • kotaKat 5 minutes ago
      https://web.archive.org/web/20121103050116/http://searchdata...

      Apparently it was a 30-person 5 gallon bucket brigade of customers, contractors, and volunteers all lining up to help fill tanks because of interconnection issues between the supplier they got and where they needed to fuel the tanks up with.

      "... neither we nor the fuel company had the proper coupling to tie into that existing infrastructure."

      Sometimes "DR" in your plans stands for "didn't realize".

      As a bonus though? They were able to in fact get ahead of the fuel burn, and the crew managed an eight hours' head back up on the tanks.

  • hackermailman 1 hour ago
    In the article he talks about living within a few minutes walk to work and telling too many people so they made him the emergency office guy. Same thing happened to me, foolishly told everyone hey I can see my apartment from here so I would get panicked calls to run in and shut down servers because the information security guy got a tip of an impending exploit about to be released on a holiday weekend with no way to do it remotely. Everyone else lived a ferry ride or commuter train away.
    • NooneAtAll5 32 minutes ago
      did you at least ask for pay increase?
      • tombert 21 minutes ago
        Not the person you asked, but I've learned that if you're not careful about what you tell your employers and/or coworkers that it will almost invariably come back to haunt you in the form of unpaid labor.

        It took me an embarrassingly long time to realize that (my 30's), and now I keep my conversations with my coworkers very utilitarian and divulge minimal information about myself. I try not to be a dick or anything, I'm polite enough, but pretty much everything I talk about is either directly relevant to work and/or so surface level as to border on "vapid".

        ETA:

        Just as an example, I used to have really bad sleep issues in my 20's that would make it so I wouldn't be able to get to sleep until around 4am, if at all. I made the mistake of bringing that up at work to my manager. Two weeks later I got a phone call at 3am because there was something he wanted to look at and "he knew I would be up". I was up, but I didn't really have much desire to get my laptop out and do work. I liked that job at the time and I liked my manager, so I did it anyway, and it wasn't until years later did I think about that incident and how utterly weird it was that I was sort of being punished for my insomnia.

        My sleep issues have gotten a lot better now, so if someone calls me at 3am I probably won't hear it because I'll be asleep, but I remember that incident now and have it constantly spinning in my brain when I chat with coworkers.

        • lukan 7 minutes ago
          I've learned that life is what you make of it. If you let yourself be used - others will use you. But if you showed your worth, but also showed others that you know your worth - things are different.

          (otherwise where I work, I also avoid talking about politics for instance, but this is a different theme)

          • tombert 3 minutes ago
            I don't really talk about politics at work either, but that's broadly because I live in a very progressive area where pretty much everyone has the same opinions that I do so it would be a pretty boring echo chamber.
  • rdl 29 minutes ago
    Odd that they didn't have at minimum 1) a physical Emergency Power Off (EPO) button inside the datacenter, such that one button could de-energize everything -- usually required as part of building a datacenter due to code variance for the "low voltage" (<4000V in this context...) wiring. 2) EPO interlink to the smoke alarms, such that it would de-energize equipment automatically (maybe with delay) if smoke detected.
  • sciurus 21 minutes ago
    I wonder why the answer was to turn off the servers instead of turn their cooling back on. Would it not be able to stabilize the temperature fast enough?
    • mbac32768 2 minutes ago
      The real answer is probably lost in the sands of time but even at 200 people we still had different teams with overlapping responsibilities. It's possible I was the only person reachable and close enough after hours, and while I didn't know where the CRAC unit controls were I did know how to rip power cords out.
  • rhipitr 12 minutes ago
    I thought these data centers have a way to pump in a gas that prevents fires? Remember touring a data center at some point that has this ability.
    • wombat-man 6 minutes ago
      That's how the server room at my school worked. They said to get out of there if the alarm went off because the room would fill with some inert gas and you'd suffocate.
  • mvcosta91 37 minutes ago
    TIL: wabi-sabi. I’ve been trying to find a way to express the beauty of imperfection in the age of AI, and this fits perfectly.
    • kridsdale1 30 minutes ago
      It’s extremely common and cliche for people to use that term for imperfect stuff these days.
    • TechSquidTV 10 minutes ago
      God dangit Bobby
  • demillort 21 minutes ago
    Man, I wish MOC were still alive. I’d love to know his take on this story.
  • wolvoleo 49 minutes ago
    How is it the only datacenter?

    33 Thomas St is basically one huge datacenter, that's why it doesn't have any windows. https://en.wikipedia.org/wiki/33_Thomas_Street

    • advisedwang 38 minutes ago
      It's Jane Street's only datacenter. not the only one in NYC. As they explain, they chose to specially locate their datacenter.
    • maronato 37 minutes ago
      The headline is confusing. It’s Jane Street’s only data center in NYC, not NYC’s only data center.
    • dklsf 47 minutes ago
      This was pre-Hurricane Sandy, so before 2012. I'm guessing data centers have grown since then
    • kccqzy 40 minutes ago
      Jane Street’s only NYC data center. Not the only data center in general.
    • lelandfe 47 minutes ago
      Work nearby, it looks just as evil in person.
  • stephbook 14 minutes ago
    > a false smoke alarm, a datacenter with no cooling, and a sprint to pull every power cord before the sprinklers went off

    I smell AI

  • LPisGood 20 minutes ago
    I am shocked to hear they do not use foam.
  • lostmsu 20 minutes ago
    Alarm firmware wasn't programmed in OCaml
  • defmetrix 24 minutes ago
    He earned his bonus that year.
  • arjgoel30 24 minutes ago
    Wow crazy I didn't know they had such simple systems
  • rshnotsecure 57 minutes ago
    Surprised they even had sprinklers set up. Historically, things that avoid moisture like Halon Gas [1] have been used.

    [1] - https://en.wikipedia.org/wiki/Bromotrifluoromethane

    • advisedwang 37 minutes ago
      Likey codes or building management wouldn't let them make the necessary modifications to safely install a Halon system
      • garciasn 27 minutes ago
        Halon systems are banned, at the international and federal level, and have been since the 1990s; so, modern DCs don't and can't use them.
        • itintheory 2 minutes ago
          There are lots of 'clean agent' fire suppression systems that are not actually "Halon". I suspect people still use it as a generic term.
        • advisedwang 6 minutes ago
          There's tons of substitutes, the ban on Halon wouldn't be why Jane St is using water.

          Tons of people use "halon" when they are talking about general inert gas based fire suppression as there's not really a good short word for them otherwise.

    • dklsf 50 minutes ago
      If those go off, they end up destroying hard drives (the spinning kind), due to the sound pressure....

      So fire suppression and data centers don't mix too well

      • shagie 44 minutes ago
        Ahh... the Vax War (bit hard to search for it now... gotta search for the first line). VAXen, my children, just don't belong some places.

        https://www.hack.org/~mc/texts/vaxen-joke.txt

        Realizing that I'm spoiling some of it... but we're here, so some of it is inherently spoiled...

                   The fire alarm klaxon went off and the siren warning
                   of imminent halon gas release was screaming.  We
                   started to panic but the data center manager shouted
                   over the din, "Don't worry, the halon system failed
                   its acceptance test last week. It's disabled and
                   nothing will happen."
         
                   He was half right, the primary halon system indeed
                   failed to discharge. But the secondary halon system
                   observed that the primary had conked and instantly
                   did its duty, which was to deal with Dire Disasters.
                   It had twice the capacity and six times the discharge
                   rate.
      • wolvoleo 40 minutes ago
        They don't have to blow that fast. It can be regulated.

        But yes, I've seen low-O2 installations also. These have other issues though, like no protection when humans need to be in there for maintenance. And the need to be very very careful when reducing it again, making sure everyone is out. It happened to my colleague once that this went wrong and while it's not low enough that you'll die, he wasn't exactly feeling great for the next few hours.

    • mbac32768 51 minutes ago
      Other datacenters we built had them (which scared the shit out of me tbh). I don't remember why this one had to stay on sprinklers.
      • dklsf 48 minutes ago
        Maybe because it was in a normal office building? The gas extinguishers might be too hazardous there
    • hvb2 51 minutes ago
      Or CO2 but that's a life or death situation if there's any people still inside
      • thechao 49 minutes ago
        Halon is not exactly fun to breathe, either.
        • wolvoleo 43 minutes ago
          Especially after it's been in contact with fire, the resulting products are even worse.

          But it's only used in military and aviation these days anyway.

    • gosub100 49 minutes ago
      Probably not safe to use on a floor that has people on it.
      • wolvoleo 47 minutes ago
        We had it at work at a datacenter right beside offices and reception.

        You just have to reinforce the ceiling panels and the windows so they don't get blown out, but it's not really an issue otherwise. It was all certified and regularly checked. Water is indeed a bit counterproductive as it's not really much better than fire for the equipment in there.

        PS: Halon itself is of course gone but it's other less harmful gases these days.

        What also happens is low-oxygen environments (they only raise the O2 when maintenance is being done).

  • philipwhiuk 31 minutes ago
    Almost too close to 'Pool on the roof must have a leak' to be real ;)
  • phplovesong 18 minutes ago
    Is this the the same jane street that did the indian manipulation scam that stole 4 billion from invostor? That jane street?